WhenToWork Business Model

Our business model is to have our support team focus on answering your questions via email. This is beneficial for many reasons:

• keeps our subscription prices very low by not having to staff phone banks

• allows time to research a question or issue and provide a more detailed response

• provides a record for both of us to refer to - helping us to provide you with better support in the future by knowing what your past questions have been, and giving you a step-by-step guide for reference later.

We realize that this business model is not for everyone, but hopefully you will become confident that our support team response time is quite fast and our emails are helpful in answering your questions. Click here to read user comments about our great customer service.